Privacy Policy
SouthByteLabs Management System
Last updated: 7/13/2025
1. Introduction
Southbytelabs Ltd (we, our, or us) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our management software system. This policy applies to all users of our software platform.
2. Company Information
Company Name: Southbytelabs Ltd
Registration Number: RC 8588107
Registered in: Nigeria
Address: 9 Oba Akinjobi Way GRA Ikeja Lagos Nigeria
Email: hello@southbytelabs.com
Instagram: @southbytelabs
3. Information We Collect
Personal Information
- Full name and username
- Email address (@southbytelabs.com domain)
- Phone number and contact information
- Professional information and job title
Business Information
- Invoice and receipt data
- Client information and business contacts
- Financial transactions and payment records
- Document uploads and file attachments
- Analytics and business performance data
Subscription and Payment Information
- Subscription plan details (Free or Premium)
- Payment method information (processed securely by our payment providers)
- Billing history and invoice records
- Payment transaction details
- Subscription renewal and cancellation data
Technical Information
- IP address and device information
- Browser type and operating system
- Usage patterns and system interactions
- Log files and error reports
Voice Processing
Privacy-First Voice Processing
- Local Processing: All voice recognition and wake word detection (“Hey Assistant”) is processed entirely within your browser using the Web Speech API
- No Voice Data Transmission: Your voice data is never transmitted to our servers or stored on our systems
- Browser-Only: Voice commands are converted to text locally in your browser before any data is sent to our AI processing services
- User Control: You have complete control over microphone permissions and can disable voice features at any time
4. How We Use Your Information
- Provide and maintain our software services
- Process invoices, receipts, and financial transactions
- Process subscription payments and manage billing
- Provide customer support based on your subscription tier
- Generate business analytics and insights
- Communicate with you about your account and services
- Send subscription renewal and payment notifications
- Improve our software functionality and user experience
- Ensure system security and prevent unauthorized access
- Comply with legal obligations and regulatory requirements
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- In connection with a business transfer or acquisition
- With trusted service providers who assist in our operations (under strict confidentiality agreements)
7. Your Rights
You have the following rights regarding your personal information:
- Right to access your personal data
- Right to rectify inaccurate information
- Right to delete your personal data (subject to legal requirements)
- Right to restrict processing of your data
- Right to data portability
- Right to object to processing
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Business records may be retained for up to 7 years as required by Nigerian law.
9. Cookies and Tracking
Our software uses cookies and similar tracking technologies to enhance user experience, maintain sessions, and analyze usage patterns. You can control cookie settings through your browser preferences.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Southbytelabs Ltd
Email: hello@southbytelabs.com
Instagram: @southbytelabs
Address: 9 Oba Akinjobi Way GRA Ikeja Lagos Nigeria
12. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of Nigerian courts.